Employees who are engaged in their work are committed to their companies and go above and beyond their requirements. People want to have satisfaction, support, and be recognized for their work. They want to feel that what they do matters and feel a sense of pride in their job. So that brings the question: What should leaders do to create these engaged employee? Employee engagement…
When you own a business, it’s easy to get caught up in the daily details of delivering your product or service. In an effort to provide the best customer experience, you may find yourself pitching here, there, and everywhere to help out, move things along, and get the job done. That’s all well and good as long as you have the time for that. But…
When was the last time you showed empathy toward one of your employees? I don’t mean sympathy – feeling sorry for them and their situation. I’m talking about empathy, the ability to see a situation from another’s point of view and feel what they’re feeling. The ability to walk in their shoes, so to speak. Many managers believe that showing empathy is a waste of…